Use five prompts to define done: customer, criteria, constraints, collaborators, and cadence. Convert vague tasks into outcomes with success signals. This practice halves rework and enables healthy pushback when scope expands. Clarity is kindness, especially for talented contributors who crave independence and guard their creative energy.
Ask, “Who decides, who contributes, and who gets informed?” Then confirm the responsible owner by name. Walk through a real scenario and stress‑test handoffs. Naming roles openly prevents silent assumptions, accelerates coordination, and reduces escalations, because accountability is shared language, not a surprise waiting at the deadline.
Replace vague reminders with a simple ritual: forecast, commit, review. Invite the estimate, confirm the commitment, and reflect on accuracy next week. Normalize misses as data, not drama. Accountability grows when people see patterns, learn to size work honestly, and feel respected while improving reliability together.






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